Back to Job Search

Employee Relations Manager (DRC)

Job Description

Our client, a leading mining company operating in the Democratic Republic of Congo (DRC), is seeking an experienced Employee Relations Manager to oversee and manage all aspects of employee relations within their organization. The successful candidate will play a critical role in fostering a positive work environment, resolving employee issues, and ensuring compliance with labour laws and regulations in the DRC.

Please Note: This role is open to Congolese Nationals Only

Key Responsibilities:

  • Develop and implement effective employee relations strategies and programs that promote a harmonious and productive workplace.
  • Act as the primary point of contact for employee relations matters, including grievances, disputes, and conflict resolution.
  • Collaborate with HR and management teams to create and maintain fair and consistent HR policies and procedures.
  • Conduct investigations into employee complaints and provide recommendations for resolution.
  • Ensure compliance with labor laws, regulations, and collective bargaining agreements.
  • Lead negotiations with labor unions and represent the company in collective bargaining discussions.
  • Provide guidance and training to supervisors and managers on employee relations best practices.
  • Monitor and analyze employee relations data to identify trends and proactively address issues.
  • Foster a culture of diversity, equity, and inclusion within the organization.
  • Maintain open lines of communication with employees and actively seek feedback to improve employee relations.


  • Bachelor's degree in Human Resources, Business Administration, or a related field (Master's degree in Labour Law preferred).
  • Minimum of 10 years of experience in employee relations or a related HR role, preferably in the mining or heavy industry sector.
  • Strong knowledge of labor laws and regulations in the Democratic Republic of Congo.
  • Experience in negotiating with labor unions and managing collective bargaining agreements.
  • Excellent communication and interpersonal skills.
  • Proven ability to handle sensitive and confidential information with discretion.
  • Strong problem-solving and conflict resolution skills.
  • Fluent in English and French (both spoken and written).