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IT Administrator

Job Description

We have a current opportunity for a IT Administrator (Renewable Energy) on a permanent basis. The position will be based in Cape Town

Technical Skills required

  • Experience with Microsoft 365 environment (Outlook, Word, Excel, Powerpoint), Azure Active Directory, and Microsoft Exchange
  • Important to demonstrate good skills in Sharepoint, Onedrive and Teams.
  • Experience with working with Windows 10 and 11 professional
  • Troubleshooting networks - LAN and Wifi
  • Experience: 3 to 5 years in an IT Support role or equivalent
  • Implementation and administration of Service Ticket system

Advantageous skills:

  • Basic Linux skills
  • Microsoft Dynamics 365, MS Projects
  • Power Automate is a bonus
  • Windows Server 2019
  • Database SQL
  • Programming skills (Python, Shell scripting)

IT Services and Responsibilities

  • Provide technical support to all employees
  • Monitoring of device hardware and software
  • Ensure Data Security including managing anti-virus, software patching, managing all threats, incidents, and problems, data theft, and protection
  • PC setups for new and existing users
  • Remote and onsite assistance for all users
  • IT support for client's core softwares (installations, performance, testing etc)
  • Procuring and specification of IT infrastructure and services which includes Tablets, UPS, wifi routers, alarms, telephones, cloud computing etc
  • Updating of Asset Registers and stock keeping of IT Equipment in storage
  • Main point of contact for the external IT Support company
  • Handling of service tickets (Client's IT Champion)
  • IT-related Onboarding and Offboarding of employees
  • VOIP Telephone setup, registration, and basic troubleshooting.
  • Microsoft 365 domain user creation, email address creation, group assignments
  • Directly reporting to Top Management - high integrity role
  • Drafting and managing IT policies for the company
  • Implementing and maintaining ERP system
  • Sharepoint role and permissions management