Base Location: Reading
Contract Length: 9 Month Contract.
Speaking with business customers and obtaining their meter readings
Data Processing - imputing data and updating spreadsheets with business customer details and meter readings
Will be working with external agents and businesses regarding settlements and collecting data
Must be confident to make outgoing calls as and when needed to gather information (Main points of contact, meter readings, meter locations etc.)
Investigating why meters are "dialling" correctly - resolving queries and resolving issues
Split of customer services (business customers) and data processing position. Industry knowledge would be a bonus but not essential
Looking for people who;
- Have excellent IT Skills - especially Excel
- Are process driven and can work in a targeted / regulated environment
- Can manage their own workload and work well on their own initiative
- Very confident with a professional and engaging telephone manner
- Self-sufficient with an excellent attention to detail and strong accuracy
- Proactive, motivated, and committed to helping the business reach the targets set down by the regulators
If you are interested please apply within.