Back to Job Search

O&M Technical Manager

Job Description

Our client, a Solar EPC company, has a current opportunity for a O&M Technical Manager on a permanent basis. The position will be based in Stellenbosch.

The key responsibilities contemplated are set out as follows.

* Ensure effective delivery of all scope defined in the O&M contracts.

* Technical management of field service activities

* Implementation of online systems to optimise O&M functions

* Development of technological interventions to improve customer experience in terms of customer friendly monitoring applications.

* Setting up ISO compliant systems to enable effective, consistent and comprehensive performance monitoring, inspection and preventative maintenance of solar plants.

* Management - Managing systems to enable effective, consistent and comprehensive performance monitoring, inspection and preventative maintenance of solar plants. - Oversee and manage field service activities.

* Monitoring and reporting - Setup monitoring systems and customer visualisation displays; - Monitor and evaluate solar and battery storage plant performance; - Compile and issue reports to client; - Log, assess and monitor plant errors/faults; - Oversee activities of cleaning subcontractor;

* Inspections and reference tests at solar plants: - Regular plant visits: Quarterly, bi-annual and annual (as per offered O&M schedule); - Visual inspections according to protocol; - Mechanical integrity tests; - PV & Battery Storage tests; - Inspections and testing of electrical connections; - Record keeping

* Preventative maintenance

* Corrective maintenance

* Troubleshooting / Repairs - Respond to system faults within the contract specified times; - Liaise with suppliers regarding fault finding procedures and corrective actions, - Perform on-site interventions and corrective maintenance - Initiate warranty claim procedures if required;

* Customer care - Telephone support for client / client technician; - Annual courtesy visits to clients; - Training of customer personnel with regards to operation and maintenance of plants;

* Additional tasks may include: - Site assessments during bidding phase; - Oversight of Construction activities - Product research with respect to monitoring software applications; - ISO administration. - To support in training staff with respect to OHS, SHEQ requirements and best practices.

Min. Qualifications and Experience

* The O&M Technical Manager shall be qualified to Technical diploma or degree level in an relevant discipline (engineering, business process or environmental science).

* The O&M Technical Manager shall have a minimum of 5 years' post-graduation experience working in a O&M and field services management disciplines.

Experience and core competencies

* O&M Monitoring Systems

* Technical troubleshooting

* Team Management

* Experience in Solar Industry is beneficial

* Experience in Battery Storage is beneficial

* Strong IT skills - MSOffice;

* Basic database management;

* Documentation and record keeping skills;

* Technical understanding;

* Excellent interpersonal skills;

* Proficiency in the English and Afrikaans languages. Other languages are of advantage;

Personal attributes

* Technically savvy

* Reliable and excellent time management;

* Well organised and structured work method;

* Systematic with capturing of information;

* Attention to detail;

* Ownership of the role and tasks;

* Ability to prioritize;

* Ability to cope with multiple tasks;

* Perseveres and remains focused on tasks until the desired objective is achieved, does not quit after meeting resistance or rejection, maintaining a constant level of positive energy

* Critical and questioning;

* Must be able to stand one's ground with suppliers and contractors;

* Ability to work as a key member of a small team and to work independently;

* Good telephone skills. Essential to follow-up by phone and record by email.