Back to Job Search

Training and Development Manager

Job Description

Our client, a world class mining company, has a current opportunity for a Training and Development Manager on a permanent basis. The position will be based in the Democratic Republic of the Congo (DRC).

Reports to
General Manager, Health and Safety, HSE


To lead and manage the Training Function in order to support the business strategy and achieve business objectives

Essential Functions

  • Improve the effectiveness and efficiency of the Training Quality Management System
  • Develop Training policies and procedures for the organization
  • Comply with requirements of the Training Quality Management System
  • Prepare and manage the budget
  • Manage expenditure against the budget
  • Measure and monitor customer satisfaction within a business unit and recommend corrective action
  • Develop and manage customer relationships to meet business objectives
  • Formulate a strategy and an implementation plan for the Training and Development Department
  • Develop and implement a strategy and action plans for the Training department
  • Align the Training strategy with the business strategy, goals and objectives
  • Implement skills development in order to facilitate organizational transformation
  • Provide information and advice regarding skills development and related issues
  • Research, analyse and make suitable recommendations on training and development programmes and initiatives
  • Give regular feedback to stakeholders on training related matters
  • Conduct a company Training needs analysis and develop an operational training and development plans

Other Functions

  • Project management
  • Mentor individuals to enhance the individual`s knowledge, skills, values and attitudes in a selected career path
  • Manage individual careers
  • Approve purchase requests and payments for training providers
  • Define target audience profiles and skills gaps
  • Obtain learner information using the Learning Management System
  • Authorize training certificates
  • Build and maintain a competent and motivated team
  • Manage the Department to achieve work unit objectives (individuals and teams)
  • Manage individual and team performance
  • Manage conflicts within the workplace

Required Qualifications and Experience:

  • University degree in Human Resources and development or related discipline
  • More than 5 years' experience in a related role, of which 3 should have been at a management level or experience in a functional/specialist area
  • Train the Trainer Qualification
  • Assessor Qualification
  • Moderator Qualification
  • Project Management experience
  • MS Office experience (Excel, Word, PowerPoint)


  • Team Leadership and project management skills
  • Environment, Health & Safety Awareness
  • Customer Focus
  • Service Orientation
  • Accountability (Dependability)
  • Developing & Empowering People
  • Decision Making & Problem Solving
  • Teamwork & Team Building
  • Conflict Management
  • Good communication skills at all levels
  • Results driven
  • Management principles
  • Financial management
  • Development understanding
  • Reporting experience

Supervisory Responsibility

  • Training Superintendent Mining, Process and Maintenance: 3 (national)
  • Training Coordinators: 9 (national)