Technical Author

Earthstream are proud to be recruiting a Technical Author for a world leading semiconductor business based near Bristol

Job Role: Technical Author

Location: Bristol

Salary: £38,000 - £50,000 plus hybrid working (3 days onsite), pension, private healthcare, share scheme and flexible benefits

As a Technical Author your remit will include:

* Build relationships across the group of businesses to manage and deliver a project portfolio.
* Ensure projects have clear content plans, timescales, budgets, resources and deliverables.
* Deliver projects to plan maintaining high content quality standards and full customer satisfaction.
* Be a point of contact for new technical content requests or improvements.
* Manage a team of technical authors, based at Severn Beach and adopting a hybrid working style.
* Develop and maintain content writing and team operating processes. Publish these on the company's Business Management System
* Maintain high standards of content quality. Drive team adherence to industry standards with a view to enable the team's competency through certification.
* Seek opportunities that grow both the organisation and team's capabilities for digital content delivery, i.e. embedded help content, video and augmented reality in addition to traditional print methods.
* Identify skills gaps and develop training and/or recruitment plans for the team.
* Establish a modular content management system with strong version control. Ensure this can be integrated into the business's existing product lifecycle management (PLM) systems.
* Adhere to business regulatory requirements, specifically in the provision of information for compliance, export control and health & safety.
* Effectively communicate and manage all priorities and challenges with stakeholders and the team.
* Manage internal and external cost drivers i.e. licensing, 3rd party content suppliers or consultants.
* Carry out any other tasks that may be reasonably required by the Company.

What you will bring to the position:

Education / Qualifications:
* Degree in engineering or technical discipline where English is native language
Or
* Qualification in English language or literature with a demonstratable technical portfolio.

Professional Skills / Abilities:
* Strong experience working with Madcap Flare
* Previous technical author experience
* Strong team leadership, performance monitoring and coaching skills
* Experience working with Adobe FrameMaker
* Strong planning, budgeting and resource management skills.
* Project management skills are a plus.

What the company offer in return.

They provide more than just a competitive starting salary. You can also benefit from structured career development opportunities, a healthy work-life balance, private healthcare, a share incentive plan, 25 days of annual leave, half-days on Fridays, a defined contribution Group Personal Pension Plan, and a flexible benefits package that you can customize based on your needs.